Customer Service Representative - State Farm Agent Team Member
Carmel
Customer Service Representative - State Farm Agent Team Member
Full Time • Carmel
Responsive recruiter
Benefits:
- License Reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a team of six. Before entering the insurance industry, I worked in new home construction. I reached a point where I knew I ultimately wanted the opportunity to build something of my own. I spent two to three years working in another agent’s office before taking the next step and opening my own agency.
Giving back to our local community is important to our team. Each year, we support local schools and charitable organizations, and one of our favorite traditions has become our annual back-to-school backpack giveaway. Last year alone, we were able to provide more than 90 backpacks to local students. We also regularly donate to area elementary schools and smaller charitable organizations in need of support.
Our agency offers health benefits, two weeks of paid time off, licensing reimbursement, and a strong
commitment to work-life balance. We want our team members to have the opportunity and resources to succeed while still having time for life outside of work.
Our culture is hardworking but relaxed, we take our responsibilities seriously while still enjoying ourselves and joking around from time to time. The right person can multitask, adapt when things change, and look for the opportunity within a challenge rather than focusing on the negative. If you’re dependable, adaptable, and ready to take ownership of your success, we’d love to meet you.
I opened my agency in 2012 and currently lead a team of six. Before entering the insurance industry, I worked in new home construction. I reached a point where I knew I ultimately wanted the opportunity to build something of my own. I spent two to three years working in another agent’s office before taking the next step and opening my own agency.
Giving back to our local community is important to our team. Each year, we support local schools and charitable organizations, and one of our favorite traditions has become our annual back-to-school backpack giveaway. Last year alone, we were able to provide more than 90 backpacks to local students. We also regularly donate to area elementary schools and smaller charitable organizations in need of support.
Our agency offers health benefits, two weeks of paid time off, licensing reimbursement, and a strong
commitment to work-life balance. We want our team members to have the opportunity and resources to succeed while still having time for life outside of work.
Our culture is hardworking but relaxed, we take our responsibilities seriously while still enjoying ourselves and joking around from time to time. The right person can multitask, adapt when things change, and look for the opportunity within a challenge rather than focusing on the negative. If you’re dependable, adaptable, and ready to take ownership of your success, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Andrew Kennedy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $55,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Carmel, IN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none